Legal

DiPerk Power Solutions is a trading division of Finning(UK) Ltd, a company registered in England and Wales (Company Registration Number 367090) whose registered office is at Watling Street, Cannock, Staffordshire WS11 8LL.




Conditions Of Use

Access to, and use of, this site is provided by Finning (UK) Ltd and is subject to the following Terms and Conditions:

Please read our conditions of use carefully as by using the Website you will be taken to have agreed to be bound by them. Finning (UK) Ltd ("we / us") reserve(s) the right to vary the conditions of use at any time and will post any variations here. You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the Website after they have been posted.

We take every care and precaution to ensure that information published on the Website is accurate when posted and regularly updated, but we do not guarantee its accuracy. You are advised to verify the accuracy of any information before acting upon it. We may change the information at any time without notice.

We publish the Website "as is" without any warranty of any kind, express or implied, as to the operation of our Website, the accuracy of the information or the products or services referred to on the Website (in so far as such warranties may be excluded under any relevant law). We shall not be liable for any losses or damage that may result from use of the Website as a consequence of any inaccuracies in, or any omissions from, the information which it may contain.

The copyright in the content published on the Website is owned by us or our third party content suppliers, as appropriate. Images, trade marks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the Website as you may reasonably require for your own use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.

We are not responsible for the content of any other Website from which you have accessed this Website or to which you may hyperlink from this Website. We cannot be held liable for any loss or damage you incur as a result of your use of any other site from which you hyperlink to or from this Website.

The laws of England and Wales govern these conditions of use and you agree that the English courts shall have exclusive jurisdiction in any dispute.

To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction, such part shall to that extent be severed from the remaining terms, all of which shall remain in full force and effect as permitted by law.

Cookie Policy

The diperk.co.uk website ("Website"), which is operated by Finning (UK) Ltd and its group of companies (collectively, “Finning”), uses "cookies", a technology that installs information on a user's computer for various purposes related to operation of the Website, as described in this section. Cookies enhance the convenience and use of the Website for users. Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you. If you do not wish to allow cookies, please disable them in your browser settings. Disabling cookies may affect your experience of the Website. If you do not accept cookies when prompted to do so you will not be able to use our Website.

Below we explain what cookies we use on our Website, why we use them and whether they are strictly necessary or are some other type of cookie, for example "performance" cookies. We also state whether a cookie is a "persistent" or "session" cookie. The difference is that:

  • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
  • Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Strictly Necessary Cookies

Strictly necessary cookies are essential; without them, Finning would be unable to operate the Website or provide its services via the Website. We would not be able to operate our Website without using the "strictly necessary" cookies listed below.

Cookie Name Purpose Persistent/Session More Information
.NET ASP.NET_SessionId Used to maintain an anonymised user session by the server for Microsoft .NET systems Session  

 

Performance Cookies

Performance cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. Finning only uses such information to improve the Website. The performance cookies used on our Website are:

Cookie  Name Purpose Persistent/Session More Information
Google Analytics _gid Used to track pages visited Persistent  
Google Analytics  _gat Used to throttle the request rate - limiting the collection of data on high traffic sites Persistent Expires after 10 minutes
Google Analytics  _ga Used to distinguish unique users by assigning a randomly generated number as a client identifier Persistent Expires after 2 years

Other Websites

This Website may contain links to other websites or internet resources. When you click on one of those links you are contacting another website or internet resource that may collect information about you voluntarily or through cookies or other technologies. Finning has no responsibility or liability for or control over those other websites or internet resources or their collection, use and disclosure of your personal information. You should exercise caution and read the privacy statement applicable to any website you visit, whether through links on this Website or otherwise.

Privacy Notice

We use cookies which collect information about the usage and performance of our website. The information that the cookies collect is anonymous. We use this information to analyse usage of our website by visitors to improve its performance and to inform decisions about content, layout and operation of the website and our services or products.

This notice explains what data we process, why, how it is legal and your rights. 

ABOUT US AND THIS NOTICE

This Privacy Notice applies to personal data collected through our website http://www.diperk.co.uk.

This Privacy Notice is provided by Finning (UK) Ltd (“Diperk”, 'we' or 'us'). We are a 'controller' for the purposes of the General Data Protection Regulation (EU) 2016/679 ("Data Protection Laws"). 

Diperk takes your privacy very seriously. We ask that you read this Privacy Notice carefully as it contains important information about our processing and your rights. 

How to contact us

If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please contact:

  • Name of data protection contact: Ciaran Mc Menamin, Head of Legal
  • Address: Finning (UK) Ltd, Watling Street, Cannock, Staffordshire, WS11 8LL
  • Telephone number: 01543 461461
  • Email: cmcmenamin@finning.com

Changes to the Privacy Notice

We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website. 

Current version: v0.1 June 2018

What personal data do we collect and why?

Personal data provided by you

  • Visitors only

    We will collect information about your usage of our website through cookies.  Please see our Cookie Policy. This information is statistical and aggregated and is not processed for the purpose of understanding your particular usage of the website. We collect this information so that we can:

    1. monitor our website usage to improve its content, layout and performance;
    2. improve our services and products;

       

  • Information you submit

    We process personal information about you (such as your name, address, email address and telephone number and anything else that you provide to us) when you contact us by filling in an enquiry form or a complaints form in order to respond to the enquiry or complaint you are making

    We also collect personal information when you contact us, send us feedback or complete surveys which we use to improve our services and products in the future.

  • Marketing

If you sign up to receive marketing emails, we will use your name and email address to send you the material you have requested.

You can unsubscribe at any time by contacting us at the details set out above or clicking the unsubscribe link in the emails that you receive.

Sensitive personal data provided by you

We do not collect any sensitive personal data about you.

Personal information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on their behalf and has agreed that you can.

 

 

HOW IS PROCESSING YOUR PERSONAL DATA LAWFUL?

We are allowed to process your personal data on the basis that it is in our legitimate interests to:

  • monitor how our website is used in order to improve it;
  • respond to enquiries, complaints and requests in order to serve our customers. We will only use your personal data for this purpose. If you are an existing customer, we may add information about the enquiry, complaint or request to other records we hold about you so we can provide a better customer service; and
  • send you material you have requested, using the data you have provided.

Please be aware that you have the right to object to the processing of your data of any of the legitimate interests identified.

 

 WHO WILL HAVE ACCESS TO YOUR PERSONAL DATA?

Like any business, we use service providers to support the operation our website, such as website hosting (Amazon Web Services), enquiry functionality (Perficient Inc) and website user feedback collection (IPSOS). Some of these service providers will process your data as part of the services they offer to us. We take steps to ensure that our service providers treat your data in accordance with the law, only use it in accordance with our contract with them and keep it secure.

Your personal data may be shared across the Finning Group of companies – for example your personal data may be processed by a Finning Group company situated in the country from which you are accessing our website or the country in which you are purchasing our products and services, if different. Rollo may store and process your personal data in Canada, Argentina, Bolivia, Chile and Republic of Ireland being the countries where Finning operates. Each Finning Group company storing or processing your personal data strives to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing.    

 

Transfers of your information out of the EEA

We may transfer your personal data to Canada, Chile, Argentina, Bolivia and USA, all of which are located outside the European Economic Area:

  • in the case of Canada we may transfer information to our affiliates in that country for the purposes of fixing website issues.
  • in the case of Canada and USA we may transfer information to certain of our IT service providers who provide their services to us from those countries.
  • In the case of Canada, Argentina, Bolivia and Chile we may transfer information to our affiliate companies in the Finning Group which are located there for the purposes of facilitating a coordinated approach to product and service delivery to our global customers.

 

Any transfer of your data will be carried out in accordance with the Data Protection Laws to safeguard your privacy rights and give you remedies in the unlikely event of a security breach or to any other similar approved mechanisms.

How we keep your data secure

We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities.

 

 

WHEN WILL WE DELETE YOUR DATA?

The table below provides details about how long we will process your data.

Data we process

How long this will be held for

Information from enquiry forms

Until the enquiry has been completed and no further responses are received for a reasonable period. If you are an existing customer, the enquiry may be added to other information that we hold about you as a customer.

Complaints data

For a period of up to 6 years after resolution of the complaint. If you are an existing customer, the complaint and its resolution may be added to other information that we hold about you as a customer.

Subscription / marketing requests

Until you tell us that you no longer wish to receive the subscription or marketing material.

 

 

YOUR RIGHTS

As a data subject, you have the following legal rights:

  • the right of access to personal data relating to you
  • the right to correct any mistakes in your information
  • the right to ask us to stop contacting you with direct marketing
  • the right to prevent your personal data being processed in some circumstances
  • The right to object to processing of your data where processed on the grounds of legitimate interests
  • the right to erasure in some circumstances

If you would like to exercise your rights, please contact us at the details set out above.

We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.

Please note that exceptions apply to some of these rights which we will apply in accordance with the law.

  • Complaints to the regulator

If you do not think that we have processed your data in accordance with this Privacy Notice, you should let us know as soon as possible. You also have the right to complain to the Information Commissioner's Office. Information about how to do this is available on his website at www.ico.org.uk.

 

Copyright Notice

The information and graphics published on this Website ("the Information") do not constitute any contractual or other binding commitment on us or any member of our group, nor shall any such Information be construed as an offer or other invitation to purchase or sell goods or services. Any contractual or other binding commitment subsequently entered into regarding goods or services shall be subject to the standard terms and conditions of trading of DiPerk Power Soloutions or the relevant Finning Group UK subsidiary, as the case may be, or such other terms and conditions as are agreed in writing. The Information could include technical inaccuracies or typographical errors. We have made reasonable efforts to ensure that the Information is accurate at the time of inclusion. However, like any printed material, the Information may be out of date at the time of access by the visitor. We shall not be liable for any error or omission in, or any failure to update, such Information and any decisions based on the Information are the sole responsibility of the visitor. We reserve the right to make changes to this Website at any time without notice.

No warranty or representation, express or implied, is given concerning the Information and we specifically disclaim any implied warranties or conditions as to title, description, satisfactory quality, fitness for purpose or non-infringement of third party intellectual property rights. In the case of jurisdictions which restrict the scope of limitation clauses, this limitation shall be applied to the fullest extent permitted by local law. Neither we, nor any member of our group, accept any liability, either directly or indirectly, for consequential loss arising from any use of this Website, including, without limitation, any loss of profits, business interruption, loss of programmes or other data on information handling systems, or otherwise.

Certain links on this Website lead to other Websites of members of the Finning Group UK. We accept no liability, either directly or indirectly, for the information contained on such other Websites.

Any comments or materials sent to us through this Website shall be deemed to be non-confidential. We have no obligation with respect to such comments or materials and shall be free to reproduce, use or distribute such comments or materials without limitation. Furthermore, we shall have free use of any ideas, concepts, know-how or techniques contained in such comments or materials.

All Information, including any hypertext links are copyright and the property of Finning (UK) Ltd. You agree that any copies of the Information or Website pages which the visitor shall make shall retain all copyright and other proprietary notices contained herein.

The Information is intended for visitors who are able to view the Information without causing a contravention of any national or local legal or regulatory requirements.

The trade mark and logos of Finning and Caterpillar which appear on this Website are registered.